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Marketing Activities

Received Response
edited Jun 8, 2022 8:55AM in Agent Desktop 6 comments


Hi all,

I have a simple question about marketing mails.I have to make a report which shows marketing mails by per contact. I just want to see the mails which i send to the customer and I made a report as below:

Data set: contact->ma_trans

Filters: contact_id

Columns: Mailing_id, DateCreated, Type,...

I run a report with contact_id. All my records types are "Email View". According to my idea, at least one "Email Sent" type for each mailing id, should be in this report. Why there is not any "Email Sent" on the type column? I attached the screenshot. Do i think wrong?

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