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The file does not contain any valid add-ins

Received Response
edited Jul 23, 2018 5:59PM in Agent Desktop 2 comments


I'm trying to add an add-in, but the following message appears: "The file does not contain any valid add-ins."

The Add-In is very simple, based on the "RightNow Workspace Add-In" template. I just added a "switch" in "RuleActionInvoked", compiled it and tried to add it in RightNow.

I've already uninstalled and deleted the folder located under "Roaming".

Any idea what I can do?

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