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Proof Response Overwrites Existing Response Row Data

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edited Jun 8, 2022 8:55AM in Agent Desktop 1 comment

Content

When an individual submits their feedback using the link in the proof message a row is displayed in the "Proofing" tab in the survey showing whether or not it was approved.  If that same individual decides 5 minutes later to change their mind, the same link in the proof email can be used again. When that happens the existing row is overwritten.  Suggest either the link in the proof message can only be used one time or the original row of data should be retained and a new row of data should be created showing whether or not it was approved/disapproved and the feedback.

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