Your UX is waiting ...interact, engage, explore in Las Vegas at CloudWorld 2023

Learn more
Change invitation message on active Survey — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Change invitation message on active Survey

Received Response
27
Views
3
Comments
edited Jun 8, 2022 8:56AM in Agent Desktop 3 comments

Content

I need to change a name on the invitation message from an active Survey. Due to the history on the Survey we like to keep the current survey and not create a copy.

I think found a solution, but are not 100% sure this is working.

I'll open the Survey and go to the Delivery tab. Click on Suspend.
Than open the invitation Message which is still not editable.
I copy all what is in this HTML message and click on the Tasks -> New Document and past all back again and change the name. 
Than click on the Text and do the same.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!