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Customize Survey Link in Message Templates

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edited Jun 8, 2022 8:56AM in Agent Desktop 6 comments

Content

How do I add a querystring to the survey link in Message Templates? I don't see any option to do so or how to customize the widget which looks like this:

<rn:survey_link survey_id="59">Click here to take the survey</rn:survey_link>

Any thoughts/suggestionts? I'm currently in Aug17 release. 

Thanks in advance!

Marv

Version

August 2017

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