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Display Subscribed Answers from All Interfaces

Received Response
edited Dec 4, 2017 9:45PM in Customer Portal 3 comments


My company's CP is split between 3 language interfaces. Our customer may use the same username/password to sign into any of these interfaces.

We are in the midst of redesigning our CP's user support history page where I am adding several tabs for Recent tickets, Solved tickets, etc and we are attempting to make all submitted incidents and subscribed answers from all interfaces to be visible regardless of which one you sign in on. Each of these reports is displayed on the CP using the reports/Grid widget. 

My issue is that the answer subscriptions are not appearing properly. I 

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