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SOAP API call returns Fault "Timestamp should not be in the message"

Received Response
edited Nov 20, 2014 8:41AM in Integrations and APIs 2 comments



We are working on integrating EBS with RightNow. From EBS workflow, an event driven subscription will invoke SOAP web service call to RightNow server upon the raise of EBS business event.

The EBS WSIF (web service infokation framework) generates SOAP payload based on RightNow's WSDL definition. In the generated security header, it contains element "Timestamp".

We got the following fault code from RightNow Server

    <soapenv:Fault xmlns:wsse=""&gt;
Timestamp should not be in the message </faultstring>

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