Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Queue Security — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Queue Security

Accepted answer
14
Views
3
Comments
edited Aug 1, 2018 6:28PM in Agent Desktop 3 comments

Content

What is the best way for me to lock down queues?

We have a queue set up for each department.  IE: Dept 1, Dept 2, etc

I would like to have a profile for someone who can only see the incidents in the Dept 1 queue.   Any suggestions on how to accomplish this?

 

 

Version

Service Cloud

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!