You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Standard Channel Rename

Received Response
15
Views
2
Comments
edited Aug 2, 2018 11:07AM in Agent Desktop 2 comments

Content

Hello,

I want to rename channel "Service Email" to "Email". It should replace service email text on entire site (workspaces, email templates, reports). I have tried changing it from message basses and changed it for my interface but it didn't work. 

Version

Service Cloud

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!