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How to block inbound messages on SMS (prevent recipient from replying to sms messages)

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edited Jun 8, 2022 8:56AM in Agent Desktop

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Hi,

We have SMS enable via the Telemessage 3rd party service.
We'd like to use SMS to send only OUTbound messages, disabling the ability for the recipient to reply (INbound messages). Is there a setting in the agent console to disable inbound message sending? How can this be accomplished?

thanks advance, any help is truly appreciated
Bruno

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