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CBO (Custom Business Objects) in Segment Explorer

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edited Jun 8, 2022 8:56AM in Agent Desktop

Content

Hello,

We have a custom business object that is joined to the organization table, it has details about the organization such as Industry, Employee Count, etc.

We now want to do segments for outreach emails based on that CBO (say the  Industry field), but when I go into Segment Explorer under All Tables the CBO isn't there so I can't access the Industry field. Is this a limitation of Segment Explorer or a configuration for the CBO I missed?

Thanks, Justin

Version

17D

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