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Customizing Campaign Flow

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edited Jun 8, 2022 8:56AM in Agent Desktop 1 comment

Content

Hi,

I've below questions on running a Campaign. Is it possible to achieve with Campaign customizing?

1. I would like to change the Campaign Range of Recurrence from running a campaign every 15mins to run now (without waiting for 15 mins). In other words ability to launch a campaign NOW rather than at a future time. (i.e not having to schedule it for next 15min time)

2. An error message or Enable a check to flag any mismatch between the day of the week and calendar start date match, to ensure the campaign will successfully run.

3. Be able to see a summary window of when the campaign is set to run after successfully launching a campaign. E.g. ‘This campaign will run in 2 hours and 14mins’

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