You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Marketing Mail on Thread

Received Response
9
Views
4
Comments
edited Jun 8, 2022 8:56AM in Agent Desktop 4 comments

Content

Hi All,

I send a marketing email to the primary contact when incident status updated to Closed. Is it possible to add this email to the thread? I tried to use process designer to create this thread but did not work. Do you have any idea?

Thanks

 

Tagged:

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!