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Provision for announcements to staffs

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edited Mar 9, 2017 11:44AM in Agent Desktop 4 comments

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Hi All,

We have a business requirement as, if there is a provision for some form of bulletin/announcements that can be done for the staff….E.g. A running ticker tape or a pop up that shows announcements and can be used by Contact Center leadership to sensitize the teams

Kindly give me some idea on this.

Thanks,

Muthu

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