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refno parameter

Accepted answer
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edited Feb 26, 2018 8:20PM in Customer Portal 6 comments

Content

Hi all!

How can I change the parameter that is passed via url when I open a new incident?

The default is: app / home / refno / 180222-000011, but in my case, the incident ID is appearing: / app / home / i_id / 26

The widget is the default and I have not made any changes.

Version

Customer Portal

Code Snippet

             <rn:widget path="input/FormSubmit" label_button="#rn:msg:SUBMIT_YOUR_QUESTION_CMD#" on_success_url="/app/home" error_location="rn_ErrorLocation"/> 
        

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