You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

get parent id of unsaved incident

Received Response
edited Mar 15, 2018 1:32PM in Customer Portal 14 comments


hello community.


Let’s me resume the issue:

In the relationship Contact-Incident-Task, we are creating a new Task record. At that moment, I want to know the value of the parent Id (from Incident parent record).


In the screenshot, I’m trying to do the same when I create an Incident and I want to get parent Contact Id (it would be the marked one)


The same idea it will be with Incident-Task.


How can I get this parent value, from the Task and/or from the Incident?


Thanks in advance.



Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!