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get parent id of unsaved incident

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edited Mar 15, 2018 1:32PM in Customer Portal 14 comments

Content

hello community.

 

Let’s me resume the issue:

In the relationship Contact-Incident-Task, we are creating a new Task record. At that moment, I want to know the value of the parent Id (from Incident parent record).

 

In the screenshot, I’m trying to do the same when I create an Incident and I want to get parent Contact Id (it would be the marked one)

 

The same idea it will be with Incident-Task.

 

How can I get this parent value, from the Task and/or from the Incident?

 

Thanks in advance.

 

Rgs,

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