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Set version on Custom Process

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edited Jun 8, 2022 12:00PM in General Technical Discussions 10 comments

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Hello,

I created a CustomProcess on RN Console Nov2012. Recently we had the migration to Feb2015, I recreated the CustomProcess but it doesn't work anymore...
The error I get is "Type mismatch: Definition specifies RightNow\Connect\v1\Answer but script is actually using RightNow\Connect\v1_2\Answer. Check the Version and Object tag in the header."  

I exported my new CPM, and an old CPM that keeps working, and I found the difference comparing the 2 exported ObjectProcedure xml files: the new one specifies "Version="100000", and the old one "Version="100200".

Where can I set this kind of "Version"? In CPM I specified both in Header and in RNCPHP the 1.2... Perhaps there is some setting in the console to be updated?

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