We'd love to hear from you! Provide  feedback  to earn a badge today. Take our quick survey
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

SOAP Examples - Filter Category

Accepted answer
edited Mar 27, 2018 2:27AM in Customer Portal 4 comments


Hi everyone,

I'm trying to use the below SOAP to retrieve a list of FAQ's using the Category filter. 

Can you please provide to me the below SOAP with the Category Filter correctly included?

I tried the filter like this:

<Filters xmlns="urn:objects.ws.rightnow.com/v1_2">
<Name>answers.map_cat_hierarchy</Name>                             < - category name filter

<Operator>                                                                                    <- fairly sure it's this Operator & Value that i've gotten wrong.
<ID id="2" xmlns="urn:base.ws.rightnow.com/v1_2"/>

The output of the below SOAP does work but doesn't give me the correct data set.

Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!