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inc2contacts deletes?

Received Response
edited Jun 8, 2022 12:01PM in General Technical Discussions 3 comments


I'm not sure if this is the right forum to put this or not, it doesn't seem to fit any of the catgories in any of the forums.

We're trying to report on the inc2contacts with API calls. Unfortunately, it's behavior is a bit odd. It seems that, when assosiating a contact with an incident it creates a record in this table. But when you remove the record it DELETES that row. Rather than changing a status, or via some other method.

Has anyone else run into this? I'm not sure how I can run large reports against this data. It has no "Updated" field, it has no key, and the records are constantly added/deleted with no trace at all.

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