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Reminder: ODBC Export removal on November 1, 2015 — Cloud Customer Connect
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Reminder: ODBC Export removal on November 1, 2015

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edited Jun 8, 2022 12:01PM in General Technical Discussions 4 comments

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Oracle Service Cloud team would like to remind everyone that the ODBC Export functionality has been deprecated since December 2011 (https://cx.rightnow.com/app/answers/detail/a_id/4522/kw/ODBC) and is scheduled to be removed on November 1, 2015.

If your organization is currently using ODBC Export feature to access Oracle Service Cloud, we want to encourage you to make plans immediately to migrate to replacement ODBC functionality before the November 1, 2015 disablement date.

There are couple of recommended approaches in order to migrate away from ODBC export feature.

1)            You can build a data extract integration using Connect APIs that are provided as part of Oracle Service Cloud. Connect APIs, in addition to being more secure, offer backwards compatibility that ODBC export feature does not.

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