You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Knowledge Foundation API - Always getting null results following documentation samples

Accepted answer
4
Views
2
Comments
edited Jul 1, 2015 2:04PM in Integrations and APIs 2 comments

Content

Hello everyone,

I'm currently implementing a controller which will use the smartAssistant and return its suggestions to a third party program.

As I followed the tutorial in the documentation, the script had a strange behaviors :

  1. The KnowledgeAPI is enabled (returns true) : CHECKED
  2. I call the StartInteraction function and get a 162 lengthed string : CHECKED
  3. I call GetSmartAssistantSearch function with a title and content which return results with the widget.It returns a ContentListResponse with status as NULL and summaryContents as NULL : FAIL
  4. The behaviour is the same with GetPopularContent and SearchContent : FAIL

 

As I'm trying to find a solution to this problem, here are my questions :

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!