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Knowledge Foundation API - Always getting null results following documentation samples

Accepted answer
edited Jul 1, 2015 2:04PM in Integrations and APIs 2 comments


Hello everyone,

I'm currently implementing a controller which will use the smartAssistant and return its suggestions to a third party program.

As I followed the tutorial in the documentation, the script had a strange behaviors :

  1. The KnowledgeAPI is enabled (returns true) : CHECKED
  2. I call the StartInteraction function and get a 162 lengthed string : CHECKED
  3. I call GetSmartAssistantSearch function with a title and content which return results with the widget.It returns a ContentListResponse with status as NULL and summaryContents as NULL : FAIL
  4. The behaviour is the same with GetPopularContent and SearchContent : FAIL


As I'm trying to find a solution to this problem, here are my questions :

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