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How to find IP address for RightNow Server in Custom Process

Accepted answer
edited Jun 8, 2022 12:01PM in General Technical Discussions 6 comments


Hi All,

We are facing one issue with Integration using CPM. We are trying to Integrate with third party. The third party system will allow only defined IP Addresses to access data. So they have to enable our RightNow system IP Address to access the their data.

My qustion here is, do our RIghtNow System is having static IP or Dynamic IP? If it is Dynamic what would be the probabilities of change the IP addresses and how to find those?

We are able to find the IP Address using $_SERVER['SERVER_ADDR'] in the script. the same is working in

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