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Change the size of the chat transcript window in chat_landing.php - (ChatTranscript widget css...

Received Response
edited Apr 26, 2018 12:01AM in Customer Portal 1 comment


Hi experts,

I am new to CP development and I am trying to change the theme of the ChatTranscript widget so that the chat transcript window will be larger.

I found that in the reference file for ChatTransacript

  • cp/core/widgets/standard/chat/ChatTranscript/base.css

It has the CSS code to change the height.


So my question is where in the development folder do I need to add the new code for CSS to change the height to 40 em?

Can I change the file directly in cp/customer/assets/themes/standard/widgetCss/ChatTranscript.css?

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