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Widget not working in Staging area

Received Response
edited May 15, 2018 9:17PM in Customer Portal 4 comments



Our customer portal is recentaly upgraded. We have customized a selection input widget by overriding its view. By using the click event, a function is called. This is working in the development area correctly without any issue.

After staging the same widget, the click event is not properly working in the staging area. That is we need to refresh the site multiple times then only the click event is working

Any one know why this is happening in the staging  but not in development area?

Code Snippet

Custom.Widgets.ResponsiveDesign.testchanneldisplay = RightNow.Field.extend({ 
   overrides: {
        constructor: function(){
			console.log("control execution 1");
            if ( return;;
            /******************************* Primary[top level] category name and id code start, Self service form details*****************************************/
            var FieldName =;
			var url=String(window.location);   

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