Fetch Incident object in custom Models
I am not able to get/fetch incident from custom model file. Here is the snippet I am trying to use
use RightNow\Connect\v1_3 as RNCPHP;
class SendMail extends \RightNow\Models\Base
Throws fatal error "Fatal error: Class 'Custom\Models\RightNow\Models\Base' not found" ... Can you please suggest how to fetch incident and do the insert/update record functionality.