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Setting the queue id and status field using the soap api XML

Accepted answer
edited Jun 8, 2022 12:02PM in General Technical Discussions 4 comments



I'm having some issues with the SOAP API.
I'm trying to set the queue and status on create but I keep receiving the error message: Data element in the Message is NULL

I tried adding the queue to the code:

 <ID xmlns="" id="12"/>

and the status:

                <ID xmlns="" id="4" />

Is there someone who can tell me what I'm doing wrong because the documentation is a bit vague on the matter.

I've attached the entire code to the this post in the code block.

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