TWO WAY / MUTUAL SSL COMMUNICATION SETUP

Content

Hi All,

We are trying to achieve the 2-way ssl communication for our client requirement. The requirement is to establish 2-way SSL between service cloud and client’s middleware. Service cloud needs to invoke REST API calls via this SSL connection. 

Technical Details:

1.       Client provided the public certificate of their middleware server and we shared the Service cloud certificate(verisign) to them as well.
2.       Uploaded the middleware public certificate and all the intermediate and root cert in one certificate (.pem) file into the intermediate certificate directory of service cloud via Agent Desktop File Manager. Also uploaded the certificate for the Service cloud server.