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REST API : How to Create Incident with a custom field value

Received Response
edited Jun 8, 2022 12:02PM in General Technical Discussions 1 comment


Hi Team,

AS we know that the latest release of RN has introduced the REST API Service. 

I am able to create an incident using REST API but i am facing difficulty to create an incident along with an custom field value.

I have created a custom field of type text which i want to populate create creating an incident and below is the syntax that i am using :




"primaryContact": {
    "lookupName": "Sharan Desai"

"subject": "Testing Incident",

"customFields": {

        "custom_text_id": "asd"


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