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Filter Conditional Sections when calling API

Received Response
edited Jun 8, 2022 12:02PM in General Technical Discussions 2 comments


Hi Everyone,

With a lot of our answers, we add conditional sections to the top so that the details are quick and easy to access for our advisors (being used as contacts). The problem we’re having, is when answers are displayed through our webform, the API is trying to call the conditional text which obviously is not available to customers. This leaves a blank space where there could be a string of text indicating further details of the answer.

Is there any way that only the text destined for “customers” is displayed? Screenshot attached shows 3 answers that have conditional sections at the top, and the last one does not. The ideal here is to have all 4 answers display in the same way as number 4, whilst keeping the conditional section at the top and only displaying content meant for "customers" only. 

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