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Text display issue - Windows 10

Accepted answer
edited Jun 24, 2016 11:48AM in Agent Desktop 39 comments


We've recently begun seeing display issues on Windows 10 computers where the font size in the Rich Text Incident Thread of the workspace is massively small. The font size anywhere else in the workspace is fine. Attached a screenshot as an example and wondering if anyone here has had this issue.

The Zoom In control will increase the font size but then if you open a response window the font size there is extremely large.

Hoping to avoid the pain of having to submit a service request to customer care and keeping my fingers crossed for a quick fix!


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