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CPM code invoke twice

Accepted answer
edited Jun 8, 2022 12:02PM in General Technical Discussions 3 comments


Hi Gurus,

We have requirement like, whenever Contact is updated need to set one custom field value and send a notification to an agent. I have deployed the below CPM code on Contact Update. 

My issue is, I have received two email. Please provide your inputs.



Code Snippet

 * CPMObjectEventHandler: Email_Test
 * Package: RN
 * Objects: Contact
 * Actions: Create, Update
 * Version: 1.2
use \RightNow\Connect\v1_2 as RNCPHP;
use \RightNow\CPM\v1 as RNCPM;
class Email_Test implements RNCPM\ObjectEventHandler
    public static function apply($runMode, $action, $contact, $cycles)
	 $cid = $contact->ID;
	 if($cid !=null && $cid!="" ){
	 $first_name = $contact->Name->First ;
	 $last_name = $contact->Name->Last ;

 // Our Business Logic - Setting values
	 $contact->CustomFields->c->customer_name = $first_name. " ".$last_name ;
	  // Email Notification
			$Email = "[email protected]";

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