New Incident Created does not go through Rules

Content

I am creating a new incident using c# but once it is created it does not appear to go through the Incident Routing Rules?  Is there something I need to do to get this to go through the rules? 

Thanks,

Andrew

Version

February 2015

Code Snippet

             private static int[] CreateIncident(RightNowSyncPortClient client, ClientInfoHeader clientInfoHeader, Customer[] customers)
        {            
            int i = 0;
            int count = customers.Count();
            int[] incidentIDs = new int[count];

            while(i