Creating a workspace with fields to the left - Dynamic Agent Desktop recipe
Content
Creating a workspace with fields to the left
Author: Jens Lundell
Oracle Service Cloud
Sr. Development Director
Difficulty rating: (Beginner)
Target persona: Workspaces administrator creating workspaces for agents
Ingredients: Workspaces, Table control, Panel control
Overall description/purpose: In this video we look at various Workspace Designer techniques for adding and moving controls, and for creating various layouts. Specifically we learn:
- How to create a Workspace where fields are shown on the left hand side
- How to use the Row Span and Column Span features
- How to use nested Table controls instead of utilizing Row Span
- How to easily select and move Table and Panel controls
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