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Creating a workspace with fields to the left - Dynamic Agent Desktop recipe

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edited Aug 2, 2019 6:00PM in Agent Desktop 1 comment


Creating a workspace with fields to the left

Author: Jens Lundell
Oracle Service Cloud
Sr. Development Director

Difficulty rating:   (Beginner)
Target persona: Workspaces administrator creating workspaces for agents
Ingredients: Workspaces, Table control, Panel control
Overall description/purpose: In this video we look at various Workspace Designer techniques for adding and moving controls, and for creating various layouts. Specifically we learn:

  1. How to create a Workspace where fields are shown on the left hand side
  2. How to use the Row Span and Column Span features
  3. How to use nested Table controls instead of utilizing Row Span
  4. How to easily select and move Table and Panel controls

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