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Register Now! Ask the Experts Webinar - Providing Multilingual Customer Support

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edited Jul 14, 2015 11:00PM in Knowledge Management 1 comment


Oracle Service Cloud Ask the Experts Webinar

Register Now!

Providing Multilingual Customer Support

Wednesday, July 29 @ 8 a.m. PST/11 a.m. EST

Hear Oracle Service Cloud customers Josh Larson, Sr. Manager, Technology Solutions & Operations at LinkedIn and Matt Cooper, Global Customer Experience CRM & Project Manager at iRobot Corporation showcase how they support clients worldwide using Language I/O technology in conjunction with Oracle Service Cloud to simplify processes, reduce costs and support more markets.

  • During this webinar, Josh and Matt will cover:
  • Their respective multilingual support strategies
  • Before & after Language I/O technology implementation (LinguistNow)
  • Implementation & configuration
  • Demo of LinguistNow (FAQ’s and Incidents)

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