You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

HTML editor does not like imported answers

Received Response
5
Views
1
Comments
edited Sep 17, 2015 3:08AM in Knowledge Management 1 comment

Content

We have imported thousands of answers into our new RightNow instance.  When we open a lot of these answers in a workspace, the HTML editor removes tags it does not like, leaving the answers non-usable. This is an issue trying to examine and correct thousands of documents. Can we turn off the HTML correction in the workspace for now so we can make small change now, and fix later?

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!