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Mass Category change using Data Import

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edited Sep 9, 2016 2:19PM in System Admin and Configuration 3 comments

Content

Hey Peoples,

So I'm using the Data Import feature to update some incidents categories but I'm having difficulty in understanding how I'm to format the new category.

Reference ID Category ID
151030-000377 758

This is the current format im using but it keeps returning the error : Invalid lookup value for field 'cat_id'.

How am I meant to format this?

Thanks,

Simon 

Version

Data Import, Category, incident

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