Attachments via Chat API (SOAP)
we are currently creating a custom chat interface, via the SOAP WSDL (Custom Chat Interface API.)
Messaging seems to work fine, but I don't seem to find any clues on how to include attachments via this API. Is this simply not included API? We are now implementing a workaround by storing the attachment temporary, generating a link, etc.. which is a huge hassle, and a bad user AND agent experience in the end.
Does anyone have another solution / better solution?