Register today for Oracle CloudWorld. October 17th - 20th, Las Vegas

Register now

Hillel Cooperman, Senior VP of User Experience Design, has a message for you on Oracle CloudWorld

Watch now
Disabling Customer Organization? — Cloud Customer Connect
You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Disabling Customer Organization?

Received Response
8
Views
2
Comments
edited Jan 5, 2017 2:01PM in Agent Desktop 2 comments

Content

Hi all!  I have searched the site for any info but was unable to locate any.

We have some client contracts that have ended.  I have the ability to "disable" contacts within the customer organization by dropdown for disable flag, but there is no visible option to disable the Organization tier.  Do not want to delete the organization, only disable to prevent incidents being opened to them and the contacts under it. I am guessing this is a configuration option for profile, but unsure how to do it.

Any way to do this?

Thanks!

Version

Service Cloud

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!