You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

What's new in Knowledge Foundation?

Received Response
15
Views
1
Comments
edited Apr 7, 2016 1:24PM in Knowledge Management 1 comment

Content

We are in the process of upgrading from August '14 to February '16 and curious if there are any new features with Knowledge Foundation. We currently use the Answers in the agent console to create our KBs but use another source to display our knowledge on our Customer Portal. We are evaluating going back to Knowledge Foundation on our Customer Portal and wanted to know if there are any new features to it in the last couple of years. I do see there is Knowledge Advanced, which I'm assuming is a paid add-on, but would like to know if others

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!