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Does Oracle offer predictive search on end-user pages?

Received Response
edited May 9, 2016 6:18PM in Knowledge Management 2 comments


Hi all. Does anyone know if Oracle offers a "predictive search text" feature on end-user pages? My users access our knowledge base via a web portal. Their search patterns indicate they use fairly simple one- and two-word search terms; doing so results in a large set of search results. It would would be nice if the application offered suggestions as they typed, like Google, Amazon, and many other companies' keyword fields. Such a feature would help limit the number of Answers returned. 

Thanks, Derek


Service Cloud November 2014

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