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Chat API returns 404 not found : invalid request

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edited Apr 13, 2016 12:18PM in Integrations and APIs 1 comment

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Customer Mark Mark via Web04/13/2016 05:40 AM
hi

According to chart documentation i need to consume the getChatUrl service from the interface.custhelp.com...../chat_soap to obtain the chat server url
I did this and got the chat server address.  I then used the authenticate service as detailed in the interface.custhelp.com...../chat_soap?wsdl=UQ and posted the soap to the chat server url received from the getChatUrl service.
When i post the following soap to the chat soap to get the authenticate token i get the message shown at the bottom - 404 not found : invalid request.

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