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Cross-lingual search without knowledge advanced

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edited Aug 5, 2016 5:56PM in Knowledge Management 1 comment

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Hello,

In experimentation I have found that it is fairly easy to view answers in languages other than the interface default, but what seems to be tripping up search results in multiple languages seems to be the complex search algorithm. I understand that there are other complications as far as the language dictionary, but I could see it being valuable if you were searching answers that were authored in both UK English and US English.

Has anyone discovered a solution for this while still within the framework of the customer portal?

Thanks!

~Scott

Version

CP 3.3

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