In Knowledge Advanced - What is Integration?
When setting up console security roles in Knowledge Advanced there are several relating to "Integration". What is Integration and where can I find more specific documentation on it?
Settings in Console Roles Security Profiles relating to Integration include:
Manage Integration Configuration Settings
Delete Integration Roles
Modify Integration Roles
View Integration Roles
Modify Integration Users
View Integration Users
Oracle Service Cloud Configuring Knowledge Advanced Release May 2016 - may2016_Knowledge_Advanced_Configuration.pdf
Only mention is to "Outlook Integration" - no explanation.
Oracle Service Cloud Using Knowledge Advanced Release May 2016 - may2016_Knowledge_Advanced_Users_Guide.pdf
"Select the Manage Search Administration Settings option to grant all Analytics configuration privileges that allow users to