You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Is there a way to refine search results related to Synonyms?

Received Response
4
Views
2
Comments
edited Aug 24, 2016 7:54PM in Knowledge Management 2 comments

Content

We have added the synonyms "NON CUSTODIAL, NON-CUSTODIAL" and "NONCUSTODIAL, NON-CUSTODIAL" as two separate line items. 

Searching for NONCUSTODIAL correctly functions, bringing up an article with the word NON-CUSTODIAL; however, when searching for NON CUSTODIAL, it's recognizing the word/relating it to "CUSTODY" rather than "NON-CUSTODIAL".

Any suggestions on how this synonym can function correctly?

Thanks,

Melissa

Version

Customer Portal

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!