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Make product category required for answers

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edited Jun 8, 2022 8:32AM in Agent Desktop 2 comments

Content

Hi,

is there any way to make the product and category field required in the answer workspace?

If not, i there a way to show a hint if the field is not set to any value?

 

I can't select this field in the workspace editor oder workspace rule editor.

 

Thanks and kind regards,

Sascha

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