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Conditionnal blocking of the sending of a scheduled report

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edited Oct 27, 2016 3:03PM in Knowledge Management 2 comments

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Hello,

Is there a way to block the sending of a scheduled report by email if one condition is not met ? For example, I have scheduled the weekly sending of a report for all agents when new answers are published into the knowledge base, during the last 7 days. But I would like to stop the sending if for example no answers have been created during these 7 days. Indeed, That would prevent agents to open an empty email for nothing.
Many thanks !

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