Knowledge Advanced : Implementation Guide
I am trying to learn how to implement Knowledge Advanced within the Oracle Service Cloud.
I could find the below implementation/Configuration guide links from RN Community and product tutorial:
http://docs.oracle.com/cd/E38109_03/ok_8.6_rn_integr_gd.pdf - (Got this link from the may2016 product tutorial when searched with keyword Knowledge Advanced)
Can anyone suggest which one should I follow to implement Knowledge Advanced in the Oracle Service Cloud.
Thanks & Regards,