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User Groups displayed on CP

Received Response
edited Jun 8, 2022 8:32AM in Agent Desktop 1 comment



Not sure if I should have posted this in Connect Data Services instead. We use KA for both internal and external answers on the CP. Looking at the answer there isn't a clear way to identify if it is internal or not and the link could accidentally be forwarded to a customer who wouldn't have access to view it if it is internal.

I have a requirement to add a widget to the answer page that will display the User Groups or Access Levels assigned to the answer but I can't seem to find where I would obtain that. I didn't have a problem displaying the linked Products and Categories but can't seem to find this.

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