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ISO Country Code

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edited May 26, 2015 9:29PM in Agent Desktop 3 comments

Content

How can we associate an ISO country code with a country which has been manually entered?

Ex:  We added Tanzania manually (since it is not in the country list provided by RNT) and associated 'TZ' as the abbr.  The issue is this, we have a back end process which has an api call to update the contact table.  An error occurs with every country which does not have an associated ISO country code.

The error received: 

Invalid ID: No Country record found with LookupName = 'TZ' While processing Contact->Address(rno_v1_2::Address)->Country(rnb_v1_2::NamedID)

Thanks

 

 

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