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Report on Articles by User Groups/Access Levels

Received Response
edited Jun 8, 2022 8:32AM in Agent Desktop 3 comments


I am trying to run a report that provides me with each article's assigned User Groups (when viewing an article in the authoring console this is under "User Group Preview"). Articles are usually assigned to several user groups and I want to provide a full list articles that are assigned to a specific user group/access level. This would allow us to have members of that group look at every article available to them and see if there is missing content. It also would give a great overview of how we stand on content for these user groups. The report would be similar

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